Rtn Code Management

Path: Development Mode > Rtn Code Management

In order to control the number of the warning message displayed when the system reports errors, corresponding system messages can be searched according to the returned code.

If errors occurred on the system, engineers will compile a return code for this error, and define an error message for the return code on the Rtn Code Management page.

1. If users made input errors, a warning prompt displaying the message “1298 - No information found” will pop up.

1. This error message is because the engineer defined the “user input error” operation error as “1298,” and related personnel will go to the Rtn Code Management page and define the “1298” message as “No information found”.

1. Rtn Code Management is the same as Function Management and will have three of the same return codes, which are the names when the browser language is switched between Chinese and English. Regional language is used to control the switching between Chinese and English.

Create Return Code

Return codes must be created by TPIsoftware personnel. General users cannot define or trigger return code events. Therefore, return codes created by users will not be effective and are only for review purposes. If you need to create a return code, please contact TPIsoftware personnel.

1. Click Create to access the return code creation page.

1. Fill in the data or make selections as instructed below. The fields marked with “*” are required.

• Return code*: Usually a number provided by engineers; custom definitions have no effect.

• Locale*: Refers to the language in which the return code messages are displayed; must match the language of the browser. For more information, refer to Switch and Query Languages.

• Return Message*: The message that the system prompts to the user when incidents are triggered. Such as: 1298 - No information found.

• Return Description: Detailed descriptions of the return code.

1. Click Create to save and exit.

Search Return Code

Enter the keywords to search for the return code to query.

Import and Export Return Code

To modify multiple return codes at once, click Export to export the return codes as an .xlsx file. Modify the desired fields, click on the icon, and then click Import to import the modified file without needing to rename it.

The rules are as follows: based on FUNC_CODE + LOCALE, if a duplicate exists, it will be updated; if no duplicate exists, a new record will be added.

Update Return Code

1. Search for the return code to modify, and click the icon to access the update page.

Those marked with “*” are required to make changes.

1. Modify the desired fields, and click Update to save and exit.

Delete Return Code

1. Search for the return code to delete, and click on the icon to proceed.

1. A warning prompt displaying the message “Confirm Delete?” will pop up. Click Confirm to delete the return code and exit.